COVID-19 Guest Information

Thank you for visiting us we hope you have a wonderful stay enjoying the Pacific Rim National Park Beaches, The Wild Pacific Trail and natures mecca on the Pacific Rim!
 
You may notice some changes to accommodations, Workplace BC has implemented safety plans to ensure the safety of you (guests), staff and those in our community. You may notice items like board games, books DVD’s and some dishes have been removed, this is to ensure only necessary items remain during COVID 19. You may also notice starter supply of TP, Shampoo/Conditioner is less, we are asking all guests that need certain amenities/supplies to bring them along with them during COVID 19
We have gone to great lengths to ensure your stay is safe, cleaners have disinfected premises paying close attention to high touch surfaces.

We kindly ask guests to start linens/towels/bedding where there is laundry machines using hot water and disinfectant + laundry soap, and where there is no laundry machines we ask guests to please ensure all linens bedding and towels, are bagged prior to departure.  Please leave any dishes that were used in the dishwasher when one is available and run on high heat ( Sanitize ).  Where no dishwasher is present please leave dishes out on the counter clean so they can be disinfected by staff prior to the next use.

Please ensure all food, garbage, recyclables have been bagged and left inside the front door for staff at check out.  Where onsite garbage & recycling bins are available please discard appropriately on departure.

 
Please assist us with keeping our staff/community safe by:
If your sick please refrain from staying and please let us know (250 266 0595) so we can ensure staff remain vigilant.
For emergencies dial 911
If needing medical attention please phone ahead to let medical staff know your coming:

  • Ucluelet Medical Clinic 250 726 4443
  • Tofino Tonquin Clinic 250 725 3282
  • Tofino Hospital 250 725 4010

Ensuring distancing and following local procedures of each store i.e.  proper handwashing etiquette, coughing/sneezing into elbow, waiting in line, adhering to occupancy limits in store.
Physical distancing 2 meters
No gatherings/parties

Together we can all do our part to have fun and stay safe!

Over the coming weeks and months, as travel restrictions begin to ease during this active pandemic, the west coast is preparing to find the balance of welcoming visitors back to the area while keeping our communities safe.
We want the summer to be enjoyable for everyone, respecting the health guidelines by the province as well as physical distancing while in our shops, on our trails and beaches.
And when you arrive on the west coast, our staff at the Pacific Rim Visitor Centre will be available to help with any of your questions.
We know you want to help keep the coast safe and, we want you to know that the coast is doing everything possible to keep you safe as well.
Let’s work together to protect each other!

​We’ve provided two formats: a downloadable PDF for those who love efficiency as well as a bit more information below for those detail lovers.

Travelling to Ucluelet during COVID downloadable pdfDownload

Here’s what we’re doing to protect you when you come to the west coast:

  • All accommodators, restaurants, shops, and stores are implementing provincially approved guidelines for cleaning and physical distancing to keep staff and patrons safe.
  • All activity providers have created additional safety measures as well as implemented provincially approved guidelines for cleaning and physical distancing to keep staff and visitors safe.
  • Due to limited space and modified group sizes, please call ahead to activity providers to see if there are additional items you are required to bring in advance of your trip.


Here’s what we’re asking you to do to help keep our locals and staff safe:

If you or anyone in your travelling group has been sick in the previous week or have flu like symptoms, PLEASE RESCHEDULE your trip.

  • We have a very small hospital that services 8 communities with very limited resources. We have 6 indigenous communities that are anxious to protect their elders. Any community transmission could seriously jeopardize their way of life, language, and generational connections.
  • NOW IS NOT the time to travel if you have or recently had ANY FLU like symptoms.


Only ONE person from your group to get groceries (and alcohol) or order them in advance.

  • The Co-ops in both communities allow you to order on-line and have your groceries delivered to your accommodation in advance of your arrival. Go to www.uclueletcoop.com to order your provisions
  • The Ucluelet General Store (formally Murray’s) has locally made vegan and prepared frozen takeout meals.
  • Blackberry Cove has an extensive amount of organic and food sensitive products.
  • Send one person into the grocery store or other shops (the liquor store) for provisions

 
Book your activities in advance.

  • As all companies have adapted to maintain social/physical distancing, smaller groups will be required. Booking in advance will prevent a missed opportunity to get out in the water or soar along the zipline. If you’ve never done an activity before like surfing, book a lesson. We only want positive memories from the west coast https://www.discoverucluelet.com/play-in-ucluelet


Bring your own personal protective equipment (ie hand sanitizer and mask).

  • As noted by both federal and BC provincial health officers, both have begun encouraging everyone to start wearing masks when physical distancing may become a challenge.
  • Most stores and activity providers will have sanitizer at the entrance of their respective businesses, but just in case, have a small travel pack on you. Pacific Rim Distilling, The Den and both drug stores in Ucluelet are selling hand sanitizer.


Restaurants make a reservation, or order takeout/delivery

  • Restaurants will have limited seating. By making a reservation or ordering takeout/ delivery you won’t miss out on amazing meals and this will provide you the flexibility of dining in town. They will each have their own rules to follow. https://www.discoverucluelet.com/eat-in-ucluelet


Public spaces: Parks and Beaches in Ucluelet

  • The District of Ucluelet has maintained their rigorous cleaning measures throughout all public spaces and has provided additional sitting areas throughout town for everyone to enjoy.


Wild Pacific Trail

  • Lighthouse loop. This now runs counter-clockwise; follow the signage.
  • In areas on the whole trail that are not 6 feet apart, if someone is trying to pass you, please step aside in a side trail or turn your back to them and allow them to pass.
  • PLEASE stay off the rocks along our coastline. We know how enticing it is to be part of the elements, but the ocean has a funny way of reminding us how small we are. We also need to prevent unnecessary exposure to our first responders.
  • PLEASE keep your dog on a leash.

To find out more about the history of Wild Pacific Trail go to https://www.wildpacifictrail.com/

Pacific Rim National Park Reserve

  • Keep a healthy space of 2 meters between you (or your family group) and others, including on all trails, beaches, parking lots and washrooms.
  • Respect all onsite direction, signage, and closures. Some of this information will be new and will help ensure physical distancing.
  • Only select washrooms will be open to the public. For your own safety, please follow safe hygiene practices.
  • Be self-sufficient by bringing your own clean travel kit, including hand sanitizer, disinfectant wipes, garbage bags, masks when recommended by health authorities, as well as tablecloths if you plan to use a picnic table.
  • You are responsible for your own safety. Be cautious when engaging in activities to avoid injury and/or getting lost to help minimize the demands placed on emergency response, search and rescue teams, and on the health care system.

For the most up-to-date information on Pacific Rim National Park Reserve, please visit pc.gc.ca/pacificrim

Aquarium  

  • A limited number of guests will be welcomed at a time to maintain physical distancing.
  • The Aquarium will be a one-way circle around the main pool with interpreter stations along the way.
  • Guests will be asked to wash and dry their hands upon arrival. 
  • Touch tanks will be covered for animal care purposes as soap and disinfectants are harmful to the health of fish and invertebrates.

To learn more about what our amazing aquarium does, go to https://uclueletaquarium.org/

Pacific Rim Visitor Centre

  • Only send in ONE PERSON from your group. Should more people need to come into the centre, a staff person will gladly come outside to assist you. Just let them know how they can best help.
  • There will be a limited number of guests allowed in the Pacific Rim Visitor Centre.
  • Please use the hand sanitizer provided.


ADDITIONAL RESOURCES
Discover how our businesses and community are working to ensure you have a Stress-Free holiday.

District of Ucluelet
For the current COVID-19 plan for the District of Ucluelet, please go to https://ucluelet.ca/community/covid-19-update
The following guidelines are from WorkSafeBC and other government agencies:

Pacific Coastal Airline
Pacific Coastal Airline has resumed flights and implemented increased safety measures for their passengers while traveling on their planes. Go to https://www.pacificcoastal.com/additional-safety-measures/ from more information  and to book your flight to the west coast.

BC Ferries
BC Ferries has resumed sailings and implemented increased safety measures for their passengers on their boats. Go to https://www.bcferries.com/current_conditions/travel-advisory.html for further sailing details.

Restaurants, cafés, and pubs: Protocols for returning to operation
These protocols are for employers in restaurants, cafés, and bars, as well as any other employer who sells food and drink on their premises. These employers may also benefit from reviewing other protocols if their workplace includes other work environments such as office space, or retail services. Employers must also ensure they are abiding by any orders, notices, or guidance issued by the provincial health officer, and the appropriate health authority, which are relevant to their workplace. Click here for more information

Retail: Protocols for returning to operation
These protocols are for employers providing retail services in a variety of environments, including shops, malls, and department stores, as well as employers who have a retail component to their business, such as gas stations. Retail employers may also benefit from reviewing other protocols if their workplace includes other work environments such as office space or food and drink services. Employers must also ensure they are abiding by any orders, notices, or guidance issued by the provincial health officer, and the appropriate health authority, which are relevant to their workplace.
Some retail operators have continued to operate through the COVID-19 pandemic. These protocols may be used by these retailers as resources to further strengthen the protocols they already have in place. For retailers that are re-opening following a COVID-19 related closure, these protocols are provided to support the development of their COVID-19 Safety Plan. Retailers who have been in continuous operation as well as those returning to operation may also refer to WorkSafeBC’s Retail and COVID-19 safety page for additional information and resources. Click here for more information

Arts and cultural facilities: Protocols for returning to operation
These protocols provide guidance to museums, art galleries, and libraries. These employers may also benefit from reviewing other protocols if their workplace includes other work environments such as office spaceretail services, or food and drink services. Employers must also ensure they are abiding by any orders, notices, or guidance issued by the provincial health officer, and the appropriate health authority, which are relevant to their workplace.

BC Provincial Parks: Protocols for returning to operation
These protocols are for those responsible for health and safety in B.C. parks. Those employers with concession stands should also refer to guidance provided for food and drink services, and may also benefit from reviewing other protocols if includes other work environments such as office space, or retail services. Employers must also ensure they are abiding by any orders, notices, or guidance issued by the provincial health officer, and the appropriate health authority, which are relevant to their workplace. Click here for more information

Helpful public health links
BC Centre for Disease Control – COVID-19
BC Provincial Support and Information – COVID-19
Public Health Agency of Canada – COVID-19 Outbreak updates
Public Health Agency of Canada  – COVID-19 Awareness resources
Accessing Care on the West Coast
Island Health

We thank you from the bottom of our ’s for your courtesy. We look forward to welcoming you to Ucluelet!

( Many resources above provided by the hard work and dedication of Tourism Ucluelet )

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